many99 Privacy Protection Policy

Q: How can I request deletion of my personal information?

You can contact support@many99.run or use Live Chat to request data deletion. many99 will aim to delete your remaining data within 30 days, except for data we are required to retain by law (for example, financial records).

This policy clearly explains how many99 collects, uses, and protects your personal information.

Last Updated: 30 October 2026

Important Notice: This Privacy Policy applies to all users of the many99 platform. Please read it carefully. By continuing to use the platform, you are considered to have agreed to the terms set out in this policy.

1. Introduction

many99 values the personal information of its players. This Privacy Policy ("Policy") applies in connection with the many99 platform ("Service"). It explains how many99 collects, stores, uses, and shares your data.

Any player who uses many99's service for the first time is considered to have accepted the terms of this Policy. If you do not agree with the Policy, please stop accessing the service before using it.

2. Types of Information We Collect

many99 collects several types of player data in order to provide its service. That data can be divided into the following categories.

2.1 Information You Provide Directly

Name, date of birth, and contact details provided when registering
Username and password used to log in to your account
Financial information provided when making deposits or withdrawals
Messages and information provided when contacting customer support
ID and photo provided for identity verification

2.2 Automatically Collected Information

IP address and device ID
Technical data including browser type and operating system
Games played on the platform, session durations, and play patterns
Pages visited and session logs
Data obtained from cookies and similar tracking technologies

2.3 Information obtained from third parties

Payment data verified by payment services (KBZPay, Wave Money, AYA Pay, CB Pay)
Information obtained from third-party services you have agreed to connect
Data from identity verification services used in security checks

3. Purposes for Using Information

Data collected by many99 is used only to provide quality service and to maintain the security of the platform. Those purposes are —

To create accounts, verify identity, and clearly identify players
To securely process deposits and withdrawals
To recommend games that match players' preferences
To improve customer service and resolve technical issues
To prevent fraud, money laundering, and problem gambling
To fulfil legal and regulatory obligations
To analyse and improve platform services
To send notifications about policy changes, operational updates, or service-related matters

many99 will never use your data beyond the stated purposes. Your personal data will not be sold to third parties without your consent.

4. Cookies and Tracking Technology

The many99 platform uses cookies to improve the experience players have when visiting. Cookies are small data files stored in your browser that remember session data and preferences.

4.1 Types of Cookies

Essential Cookies: Required for maintaining login sessions and security
Performance Cookies: Help analyse and improve how the platform is used
Functional Cookies: Remember personal preferences such as language and game choices

You can block cookies through your browser settings, but please note that doing so may prevent some platform features from working correctly.

5. Data Sharing and Third Parties

many99 keeps players' personal data within its own business boundaries. It will only be shared with third parties in the following situations.

Payment processors: Only the data needed to process financial transactions is shared with payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay
Technology service providers: Platform software providers are bound by data protection agreements
Legal requirements: Situations where disclosure is required by a legitimate legal request or regulatory directive
Fraud prevention: Data required to detect and prevent unlawful activity may be shared with the relevant specialist departments

many99 clearly commits to never selling your personal data to advertising companies or unrelated companies.

6. Data Security Measures

many99 applies technical and organisational security measures to protect players' personal data.

SSL Encryption: All data transfers when using the service are protected by SSL (Secure Socket Layer) encryption
Access Control: Staff access to data is restricted to the level appropriate to their role
Data Storage: Player data is stored on secure servers and backed up regularly
Separation: Personal data is kept separate from structural data
Security Audits: Platform security is reviewed regularly and any vulnerabilities are fixed immediately

Despite these measures, we honestly acknowledge that no network can be guaranteed 100% secure. many99 will work to keep your data safe, and in the event of a data breach, will notify you immediately.

7. Data Retention Period

many99 stores players' data according to the following policies—

Data for active accounts is kept for as long as the account remains open
After an account is closed or terminated, financial data may be retained for a set period due to legal and regulatory requirements
When a data deletion request is made, any legal obligation to retain the data will be checked first before proceeding
Personal data deletion requests will be processed within 30 days

8. Players' Rights

Players of many99 have the following rights regarding their personal data—

8.1 Right of Access

You may request to view the data related to you that many99 holds. This request can be submitted via [email protected].

8.2 Right to Rectification

You may request corrections to any personal data that is inaccurate or incomplete. Contact customer support to have the correction carried out.

8.3 Right to Erasure

You may request to stop the service and have your data deleted. Please be aware that financial records may be retained for a set period due to legal requirements.

8.4 Right to Restriction

You may request to restrict the processing of your data. For example, data use can be paused while the accuracy of the data is being verified.

8.5 Right to Data Portability

Where applicable, you may obtain a copy of your data held by us in a readable format.

9. Protection of Minors

many99 services are for adults aged 21 and above only. If we become aware that a person under 21 is using the service, their data will be deleted immediately and their account will be blocked.

If parents or guardians find that their child is accessing the platform, please notify us immediately at [email protected].

10. Third-Party Website Links

When the many99 platform contains links to third-party websites, those links are provided for convenience only. many99 does not control the privacy policies of those external websites and is not responsible for how those sites handle data.

11. Policy Updates

many99 may update this policy at any time. If significant changes are made, players will be notified on the platform 7 days in advance. Continued use of the platform after policy changes have been made will be taken as acceptance of the updated policy.

The "Last Updated" date of this policy is shown at the top of the page. Checking for policy changes regularly will help you stay informed about our service.

12. Contact Us

If you have any questions, requests, or complaints regarding this privacy policy, you may contact the many99 customer support team—

Live Chat: Available 24 hours, 7 days a week in Myanmar language
Email: [email protected]

Personal data requests will be carefully reviewed and handled by the customer support team.

Questions about Privacy Protection at many99

many99 collects personal information you provide when registering (name, date of birth, contact details), payment data, gameplay data on the platform, and technical data such as IP address and browser data. This data is used only to improve services and maintain security.

many99 will never sell your data to advertisers or unrelated companies. We only share the data needed to process financial transactions with payment services such as KBZPay and Wave Money. We may also act when required by law.

You can contact [email protected] or use Live Chat to request data deletion. many99 will aim to delete your remaining data within 30 days, except for data we are required to retain by law (for example, financial records).

many99 protects financial data with SSL encryption and strict access controls. Payment data is processed directly through trusted services such as KBZPay, Wave Money, AYA Pay, and CB Pay, which minimises exposure of your financial information.

You can block cookies from your browser settings, but doing so may cause some features — such as keeping your login session active and saving your preferences — to stop working properly. If you block essential cookies, you may not be able to access the platform at all.

If significant policy changes are made, players will be notified on the platform 7 days in advance. You can also check the "Last Updated" date at the top of this page. Continuing to use the service after changes are made means you accept the updated policy.